Support
What We Do
We empower organizations to enable their employees to have the freedom to work from anywhere and be at their productive best.
900+
Global Enterprise Customers
200+
Active Partners
300+
Strong Team
Why Accops?
We believe the next world war will be fought on desktop PCs. For those of you who always wanted to be a soldier, it's your chance to become a cyber soldier by engineering, architecting, and supporting cybersecurity solutions to critical enterprises, governments and government institutions, businesses, and the general public at large. Accops is proud to build cybersecurity and IT infrastructure products to fuel the “Make In India” and “Atmanirbhar” goal of the Indian government. Join Accops and help make the world a safer place.
Stand Out from the Crowd
Work on core networking, OS, cybersecurity, virtualization, and scalable cloud technologies to engineer direct value to end customers.
Enjoy the Start-up Chaos, Safely
Experience the thrill and vitality of a start-up, and foster a culture of continuous innovation with an agile approach to deliver customer delight.
Create Long Term Value
In your career journey, every company acts as a building block. At Accops, you will make good friends, meet great mentors, and gain immense experience. We promise to make a positive impact on your life.
Our Values
Integrity
We standby our words. We do what we say
Excellence
We deliver the best and demand the best
Empathy
We create win-win solutions under constraints for all
Wisdom
We take intelligent risks
Joy
Keeping those around us happy, makes us happy
What We Offer
Our workforce is spread across the length and breadth of India, right from Kashmir to Kanyakumari and Bengal to Kutch
- Work from home, forever for suitable teams
- Cool and nice office in Pune for new joinees and office lovers
- Medical insurance for family and parents
- Unlimited leaves for long-term employees
- Sponsored training programs
- ESOP for deserving members
Life At Accops
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Damanjeet Singh, Presales Engineer
My time with Accops has tremendously helped me to grow as a professional. The best thing about Accops is that they believe in their people and provide a conducive environment to bring the best out of everyone.
Bharti Singh Bhati, Quality Assurance Engineer
I work on new challenges every day, building capabilities across channels to grow our business and help our customers in their digital transformation journey.
Faizul Dar, Partner Success Manager
No two days are the same at Accops. Every day is exciting as I get to work alongside some of the best in the business and learn from them.
Ayushi Nanda, Lead Generation Champion
As someone new to the industry, I have got the best mentorship I could possibly imagine. I have had the freedom to explore and work on different functions.
Sharath Kodi, Associate Systems Engineer
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Damanjeet Singh, Presales Engineer
My time with Accops has tremendously helped me to grow as a professional. The best thing about Accops is that they believe in their people and provide a conducive environment to bring the best out of everyone.
Bharti Singh Bhati, Quality Assurance Engineer
I work on new challenges every day, building capabilities across channels to grow our business and help our customers in their digital transformation journey.
Faizul Dar, Partner Success Manager
No two days are the same at Accops. Every day is exciting as I get to work alongside some of the best in the business and learn from them.
Ayushi Nanda, Lead Generation Champion
As someone new to the industry, I have got the best mentorship I could possibly imagine. I have had the freedom to explore and work on different functions.
Sharath Kodi, Associate Systems Engineer
The culture at Accops is fantastic. The senior management shows tremendous faith in us and encourages us to have our own individual working style.
Damanjeet Singh, Presales Engineer
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Browse Open Positions
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Engineering
Senior Software Engineer - C, C++ on Linux
Education:
BE/BTech/MCA/MTech (Preferably CS/IT)
Experience:
5-9 yrs |
Location:
Pune / Remote
Technical Skills Required
Mandatory:
- Excellent C & C++ programming skills ( 7+ years).
- Minimum 1-year exposure to Python server-side development.
- Experience in Socket Programming on Linux (POSIX Threaded model).
- Proven experience developing and debugging complex,multi-threaded, real-time systems.
- Experience of at least 5 years in Linux operating systems and programming environments.
- Experience in writing high-performance and scalable servers, especially web servers, load balancers, HTTP proxy, VPN like products.
- Good understanding and use of algorithms, design patterns and data structures.
- HTTP protocol know-how.
- Good understanding of Network Security.
- Must have worked on optimizing software and code for high performance requirements along with scaling needs (Vertical and Horizontal scaling needs).
- Should understand software architecture, network architecture and all the related topologies related to software.
- Knowledge of version management tools like GIT,mercurial, perforce, etc.
Good to have:
- Programming experience in LDAP, RADIUS, SAML. DNS,Load-balancer, SSL, Networking protocols
- Protocol designing
- Experience with NGINX or HTTP parsers
- Knowledge of Linux or Windows kernel Drivers
- Kubernetes and Container technologies
Roles and Responsibilities
- Design develop and implement Accops products requirements.
- Manage and scale the existing the product.
- Manage the team from technical perspective.
- Contribute in the process like code review, Version Management and Product backlog management.
- Make sure the product is delivered with the desired expectation.
Soft Skills Required
- Strong communication skills (verbal and written both)
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player & quick learner
- Flexible/adaptable
- Multi-Tasking
- Excellent team player
- Self-motivated individual that works well independently and enthusiastically
Software Engineer- C, C++ on Linux
Education:
BE/BTech/MCA/MTech (Preferably CS/IT)
Experience:
3-5 yrs |
Location:
Pune/Remote
Technical Skills Required
Mandatory:
- 2+ years of C & C++ programming experience.
- At least 1 project utilizing socket programming on Linux(POSIX Threaded model)
- Experience in developing and debugging multi-threaded, real-time systems.
- Understanding of Linux operating systems and programming environments.
- Good knowledge of Networking
- HTTP protocol knowhow
- Understanding of OWASP and Network Security
- Should understand software architecture
- Should have knowledge of any version management tools like GIT, mercurial or perforce etc.
Good to have:
- Knowledge of Linux kernel
- Design Patterns
- Network programming experience (ADS, LDAP, DNS,Load-balancer)
- Understanding and use of algorithms and data structures.
- Kubernetes and Container technologies
Roles and Responsibilities
- Develop and implement Accops products requirements.
- Understand and maintaining existing the product
- Follow and contribute in the process like code review,Version Management and Product backlog management
- Timely delivery of assigned tasks
Soft Skills Required
Mandatory:
- Clarity of thought
- User Centric Approach
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player
- Flexible/adaptable
Desirable:
- Strong communication skills (both written and verbal)
Software Engineer - C, C++ on Windows
Education:
BE/BTech/MCA/MTech (Preferably CS/IT)
Experience:
2-5years |
Location:
Pune
Technical Skills Required
Mandatory:
- Windows OS internals
- C, C++ & VC++ on Windows (3+ years of experience)
- Good knowledge on Inter-process Communication &Multithreading
- Good OOPS Concepts and knowledge of Design patterns (Gang of Four Patterns)
- Good understanding of MFC, Win 32 SDK, Rest API, XML & STL
- Understanding of SDLC
- Good debugging skills
Good to have:
- Knowledge of Windows kernel Drivers
- Knowledge of Windows Driver Kits
- Knowledge of Protocols: IP, TCP, HTTPS, SSL, TLS, UDP,SSH, LDAP
- Knowledge of QT
Roles and Responsibilities
- Design and Develop features and enhancements for an existing 2FA and VDI Workspace client
- Analyze and troubleshoot application issues in a timely fashion
- Provide support in all phases of SDLC and ensure delivery of high-quality product(s)
- Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines
- Participate in design reviews and recommend improvements
- Ensure well-written design documents and conduct peer-reviews like code reviews, design reviews etc.
- Develop unit test cases and integrate with the continuous build process to ensure quality and reliability
- Work with QA team in directing them with test plans and procedures including test automation
- Provide trainings and mentor other Engineers when required
- Attend team meetings to communicate project status and discuss about new ideas and any issues
- Recommend new technologies to ensure quality and productivity
Soft Skills Required
- Clarity of thought
- Sincere
- User Centric Approach
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player
- Flexible/adaptable
- Strong communication skills (both written and verbal)
Senior Software Engineer - C, C++ on Windows (VDI)
Education:
BE/BTech/MCA/MTech (Preferably CS/IT)
Experience:
5-9 yrs |
Location:
Pune/Remote
Technical Skills Required
Mandatory:
- Strong proficiency in C++ (C++11/14/17) with proven Windows system programming experience.
- Deep knowledge of Windows internals: Win32 APIs, threading, synchronization, memory management, COM.
- Familiarity with multimedia frameworks for codec handling and optimization. (Gstreamer, Ffmpeg)
- Knowledge of multimedia device stacks (Media Foundation, DirectShow, Windows Audio APIs).
- Strong debugging and performance profiling skills
- Good knowledge on Windows OS internals
- Protocols Known: IP, TCP, HTTPS, SSL, TLS, UDP, SSH, LDAP
- Must have good debugging skills using various tools Eg. Visual Studio, Windbg, system internal tools
Good to have:
- Hands-on experience with RDP internals, including session management, Remote Desktop Provider concepts, WMI etc..
- Understanding of networking concepts: RTP, UDP/TCP, QoS, congestion control in RDP contexts.
- Experience with device redirection: camera, microphone, speakers, USB devices in RDP/VDI.
- API hooking techniques
- C#, PowerShell, batch script, NSIS & MSI
Roles and Responsibilities
- Design and develop Windows system-level components to enhance Remote Desktop (RDP) and Virtual Desktop Infrastructure (VDI) performance.
- Implement and optimize RDP virtual channels for audio, video, camera, and device redirection.
- Work with Windows APIs (Win32, COM, Media Foundation, DirectShow, Device I/O) for system-level integration.
- Develop virtual devices (camera, microphone, audio drivers) to support RDP/VDI multimedia redirection.
- Optimize performance for low-latency, high-quality, and bandwidth-efficient remote sessions.
- Debug, profile, and resolve issues in complex RDP and multimedia workflows.
- Stay updated on Windows OS internals, multimedia redirection standards, and RDP protocol evolution.
- Analyze and troubleshoot application issues in a timely fashion
- Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines
- Work with QA team in directing them with test plans and procedures, including test automation
- Provide trainings and mentor other Engineers when required
- Attend team meetings to communicate project status and discuss new ideas and any issues
- Recommend new technologies to ensure quality and productivity
Soft Skills Required
- Clarity of thought
- User Centric Approach
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player
- Flexible/adaptable
- Strong communication skills (both written and verbal)
Associate Software Engineer- C, C++ on Linux
Education:
BE/BTech/MCA/MTech (Preferably CS/IT)
Experience:
1-3 years |
Location:
Pune
Technical Skills Required
Mandatory:
- Strong fundamentals of OS.
- Good knowledge of C, C++ & VC++ on Windows/Linux.
- Good knowledge of Inter-process Communication & Multithreading.
- Good knowledge of OOPS Concepts and Design patterns (Gang of Four Patterns).
- Good knowledge of Networking
- HTTP protocol know-how
- Good debugging skills.
- Good knowledge of Socket Programming, Java and Selenium.
Good to have:
- Knowledge of Protocols: IP, TCP, HTTPS, SSL, TLS, UDP, SSH, LDAP
- Knowledge of QT
- Knowledge of the Linux kernel
- Design Patterns
- Network programming experience (ADS, LDAP, DNS, Load-balancer)
- Understanding and use of algorithms and data structures.
- Kubernetes and Container technologies
Roles and Responsibilities
- Design and develop features and enhancements for our products.
- Analyse and troubleshoot application issues in a timely fashion.
- Provide support in all phases of SDLC and ensure delivery of high-quality product(s)
- Work with other Engineers in planning, prioritising and executing assigned tasks within deadlines.
- Participate in design reviews and recommend improvements.
- Ensure well-written design documents and conduct peer reviews like code reviews, design reviews, etc.
- Develop unit test cases and integrate them with the continuous build process to ensure quality and reliability.
- Should be able to automate manual tasks.
- Work with the cross-functional team in directing them with test plans and procedures, including test automation.
- Provide training and mentor other engineers when required.
- Attend team meetings to communicate project status and discuss new ideas and any issues.
- Recommend new technologies to ensure quality and productivity.
Soft Skills Required
- Strong communication skills (verbal and written both)
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player & quick learner
- Flexible/adaptable
- Multi-Tasking
- Self-motivated individual who works well independently and enthusiastically
Senior Software Engineer - .NET Core
Education:
BE/BTech/MCA/MTech (Preferably CS/IT)
Experience:
5-9 yrs |
Location:
Pune/ Remote
Technical Skills Required
Mandatory:
- Strong proficiency in .Net core with proven Linux system programming experience.
- System Programming: IPC, threading, file operations, cross platform compatibility.
- Session & User Context Awareness: Using loginctl, PAM modules, getuid, session tracking for multi-user environments (e.g., SHD, X11/Wayland).
- Networking: Socket programming (TCP/UDP), OpenSSL, SSH, IP/TCP/UDP stack, iptables, netfilter.
- Debugging/Profiling: Proficiency with strace, gdb, perf, dmesg, journalctl, /proc, and tools like htop, iotop for session-level troubleshooting.
- Security: Permissions, ACLs, SELinux/AppArmor, Flatpack, capabilities, sandboxing with namespaces.
- Strong Bash, Python, or Shell scripting skills for deployment, debugging, or service startup automation.
Good to have:
- Hands-on experience with xFreeRDP/xRDP, including session management, Remote Desktop Provider concepts, etc..
- Experience with device redirection: camera, microphone, speakers, USB devices in RDP/VDI
- Kernel/Drivers: Writing kernel modules, udev rules, device driver development, ftrace, eBPF.
- API hooking techniques on linux.
- Familiarity with USB/IP, udev rules, virtual device emulation.
- Multimedia Handling: GStreamer, FFmpeg, ALSA, PulseAudio, PipeWire — for audio/video streaming, redirection, or optimization in remote sessions.
- Familiarity with deb, rpm, AppImage, or creating systemd units and managing daemons.
- Understanding of HID, audio, or serial USB stack behavior in Linux.
Roles and Responsibilities
- Develop and maintain system-level applications using .NET Core on Linux with a focus on stability, performance, and cross-platform compatibility.
- Contribute to Linux system programming tasks, including inter-process communication (IPC), file and memory operations, multi-threading, and session-aware service logic.
- Work on user session tracking and context management using loginctl, PAM modules, and other mechanisms to support multi-user environments such as SHD, X11, or Wayland
- Implement and optimize RDP virtual channels for audio, video, camera, and device redirection.
- Optimize performance for low-latency, high-quality, and bandwidth-efficient remote sessions.
- Contribute to creating and managing Linux packages (deb, rpm, AppImage) and ensure compatibility with target environments.
- Stay updated on Linux System internals, multimedia redirection standards, and screen sharing protocol evolution.
- Analyze and troubleshoot application issues in a timely fashion.
- Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines
- Work with QA team in directing them with test plans and procedures, including test automation
- Provide trainings and mentor other Engineers when required
- Attend team meetings to communicate project status and discuss new ideas and any issues
- Recommend new technologies to ensure quality and productivity
Soft Skills Required
- Clarity of thought
- User Centric Approach
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player
- Flexible/adaptable
- Strong communication skills (both written and verbal)
Cyber Security
Associate Analyst - Information Security
Education:
MCA/ BE/ BTech / ME/MTech (Preferably in Comp Sc/IT/Cybersecurity)
Experience:
4- 7 years |
Location:
Pune/Remote
Technical Skills Required
Mandatory:
- Implementation, configuration and management of end-point detection and response (EDR) tools like CrowdStrike Falcon.
- Configuration and security administration for Microsoft 365 (O365, Defender and Azure)
- Implementation, configuration and management of SIEM tools for monitoring security parameters across IT infrastructure in the data center and cloud.
- Experience with implementation, configuration and management of data-loss-prevention (DLP) tools
- Foundational knowledge and understanding of incident analysis, root cause analysis and risk assessment.
- Foundational knowledge and experience with Identity and Access Management (IAM), including Privileged Access Management (PAM) and User access reviews.
Good to have:
- Familiarity with ISO 27001, industry standards, and product security certifications.
Desirable Certifications:
- Microsoft Certified: Security, Compliance and Identity Fundamentals (SC-900)
- Microsoft 365 Certified Security Administrator
- Microsoft Certified Azure Security Engineer (AZ-500)
- GIAC Security Essentials (GSEC)
- AWS Certified Security
- (ISC) 2 Certified in Cybersecurity
- CrowdStrike Falcon Administrator
Role and Responsibilities:
- Deploy, configure, and administer enterprise security tools across infrastructure and applications.
- Review, analyze and respond to alerts from security tools.
- Evaluate defensive capabilities and identify opportunities to simplify and improve security coverage and efficiency of operations.
- Stay abreast of new tools and techniques to raise the security baseline for the organization
- Prepare weekly, monthly and quarterly reports on cyber defenses.
- Support security certifications like ISO27001 and SOC2 for Accops.
- Review infrastructure design and architecture for security and compliance.
- Strengthen cloud and IT infrastructure security posture (Azure, AWS, O365) with a focus on defensive security controls.
- Oversee identity lifecycle, authentication mechanisms, and access controls through IAM frameworks.
Soft Skills Required
- Analytical thinking
- Problem solving
- Strong communication skills (written and verbal)
- Attention to detail
- Proactive, self-motivated
- Flexible/adaptable
IT
Infra Lead
Education:
Bachelor’s degree/B.E. in CS/IT
Experience:
7+ years |
Location:
Pune
Technical Skills Required
- 7+ years of experience in IT infrastructure and solution design.
- Strong knowledge of networking, switches, firewalls, storage systems, AD, DNS, and file servers.
- Hands-on experience with Windows/Linux servers, VMware, Hyper-V, and VDI platforms.
- Proficiency in cloud platforms (Azure/AWS/GCP).
- Experience in backup, disaster recovery, and high-availability solutions.
- Advanced troubleshooting skills across Windows/Linux environments.
- Proven track record in IT security and compliance.
Role and Responsibilities:
- Manage and oversee IT infrastructure, including servers, networks, storage, and cloud systems.
- Provide hands-on support for system administration, troubleshooting, and performance optimization.
- Implement and monitor cybersecurity measures to safeguard systems and data.
- Lead IT projects such as system upgrades, migrations, and new technology rollouts.
- Ensure smooth functioning of end-user devices, software, and collaboration tools.
- Develop and enforce IT policies, SOPs, and best practices for security and compliance.
- Collaborate with internal teams to align IT with business objectives.
- Manage vendor relationships, IT procurement, and service contracts.
- Mentor and guide the IT support team to build technical expertise and accountability.
Soft Skills Required
- Cross-functional leadership
- Technical enablement & partner programs
- Strategic account management
- Team development & mentoring
- Infrastructure design & optimization
- Proactive problem-solving and continuous improvement
Marketing
Director Marketing
Education:
BCA/ MCA/ BE(IT/CS)+ MBA Marketing
Experience:
10+ years |
Location:
Pune
Technical Skills Required
- Develop and execute Accops’ enterprise marketing strategy, elevating brand presence in global VDI and secure remote access markets
- Lead high-impact demand generation campaigns via digital and channel partner routes, delivering a consistent pipeline for sales
- Drive compelling messaging and communications across all channels, shaping market perception of Accops’ value proposition
- Achieve annual lead generation targets in line with $1M+ managed marketing budget
- Mentor, retain, and develop the marketing team for high performance and cross-functional collaboration, reporting directly to the CEO
- Establish and manage partner marketing programs, enhancing lead quality and scalability through the channel ecosystem
- Implement strategic customer communications to improve engagement,retention, and advocacy for all enterprise segments
Skill Set Needed:
- Proven track record in B2B enterprise software marketing; experience in VDI,cybersecurity, or IT infrastructure preferred
- Strategic leadership in marketing, including digital demand generation,campaign management, and brand positioning
- Deep understanding of channel partner lead generation and co-marketing programs
- Excellence in crafting differentiated messaging for complex technology solutions and driving multichannel campaigns
- Hands-on expertise with marketing automation, analytics, and modern MarTech stack to optimize ROI and funnel conversion
- Strong budget management skills (experience with $1M+ annual marketing budgets)
- Data-driven decision maker, expert communicator, and exceptional team leader able to operate at C-suite level
Soft Skills Required
- Creative
- Strong communication skills (verbal and written both)
- Team player/Team Manager
- Clarity of thought
- Self-motivated
- Logical bent of mind (Analytical)
- Flexible/adaptable
Finance
Head Of Finance
Education:
Chartered Accountant
Experience:
10+ years |
Location:
Pune
Required Skills:
- Chartered Accountant (CA) with 15+ years of experience in finance leadership roles.
- Strong expertise in accounting, business finance, financial planning & analysis, MIS, closing, reporting, and financial modelling.
- Experience in auditing, financial controlling
- Prior experience in SaaS, Digital Technology, or IT Product companies will be preferred.
- Proven track record in leading teams (small or large); not worked as an individual contributor.
- Strong business acumen, analytical ability, and problem-solving skills.
- Excellent communication, stakeholder management, and leadership skills.
Role and Responsibilities:
- Lead the overall finance function, including Accounting, Business Finance, FP&A, Taxation, Compliance, and Risk Management.
- Provide strategic financial insights and recommendations to the leadership team for decision-making and long-term growth.
- Drive annual budgeting, forecasting, and periodic financial reporting processes.
- Oversee statutory compliance, audits, and internal controls to ensure governance and risk management
- Partner with business leaders to evaluate investments, pricing strategies, and cost optimization initiatives.
- Implement best practices in financial systems, processes, and automation for efficiency.
- Mentor, guide, and lead the finance team, fostering a high-performance culture.
- Engage with external stakeholders including auditors, banks, consultants, and investors.
Soft Skills Required
- Leadership & People Management
- Strategic Thinking
- Decision-Making & Problem-Solving
- Collaboration & Stakeholder Management
- Adaptability & Change Management
- Critical & Analytical Thinking
Sales
Management Trainee
Education:
Graduate (Preferably in Business, Technology, or related field)
Experience:
0-1 years |
Location:
Pune
Role Objective:
- To support the development, enablement, and expansion of Accops’ global partner ecosystem by assisting in strategic planning, partner onboarding, operations, and marketing initiatives.
- This is a high-growth opportunity for someone interested in building a career in channel sales, partner strategy, and ecosystem management.
Key Responsibilities:
- Assist in onboarding and profiling of new channel partners
- Coordinate and track partner training, certifications, and enablement sessions
- Support partner engagement programs, including webinars, partner meets, and incentives
- Research and map channel ecosystem trends, competitor partner programs, and best practices
- Maintain partner data, dashboards, and performance trackers
- Collaborate with cross-functional teams: Sales, Marketing, Product, and Operations
- Support the creation of GTM plans and strategic presentations for partner growth
Soft Skills Required
- Strong communication and interpersonal skills
- Analytical thinking and proficiency in Excel/Google Sheets
- Presentation and storytelling abilities (PowerPoint)
- Interest in technology-driven business models
- Ability to multitask and manage timelines
- Curiosity to learn about partner ecosystems and market dynamics
- Collaborative, self-driven, and execution-focused attitude
Senior Account Manager / Account Director ( West)
Education:
Bachelor’s Degree
Experience:
8+ years |
Location:
Mumbai
Functional Skills Required
Mandatory:
- Cyber Security Know how.
- CASB, ZTNA, SSL VPN, VDI, WVD, DaaS, and Cloud know-how.
- Should be able to design, develop and implement a Business Development Strategy for local and/or international market.
- Adept at account management and relationship building resulting in achieving the revenue target annually.
- Should have a customer first approach.
- Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members.
- Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services.
- Generated business leads to achieve short and long-term revenue and profit growth.
- Should have developed and maintained an opportunity pipeline.
- Ability to present sales proposals and uncover/resolve any concerns or objections.
- Knowledge of and ability to utilize customer profiles and information.
Good to have:
- An enterprise-level sales experience in similar domain.
- Few OEM certifications in the Security Area or the Cloud.
Role and Responsibilities:
- Spearhead the entire Sales department i.e. Manage the overall Business Development process of sales.
- In depth sales knowledge of Accops solutions and products.
- Establish relationships with global, national and local management consulting firms.
- Train and mentor new joiners.
- Set up a team of high performing individuals and hone their sales skills.
- Respond strategically in customer settings,listen and determine client’s business needs.
- Establish relationships with global, national and local management consulting firms..
- Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals.
- Demonstrate sales presentation skills.
- Open to travelling for business.
Soft Skills Required
- Strong communication skills (both written and verbal) is a must
- Collaborator/ team player
- Clarity of thoughtv
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Flexible/adaptable
Senior Account Manager / Account Director ( West)
Education:
Bachelor’s Degree
Experience:
8+ years |
Location:
Gujrat
Functional Skills Required
Mandatory:
- Cyber Security Know how.
- CASB, ZTNA, SSL VPN, VDI, WVD, DaaS, and Cloud know-how.
- Should be able to design, develop and implement a Business Development Strategy for local and/or international market.
- Adept at account management and relationship building resulting in achieving the revenue target annually.
- Should have a customer first approach.
- Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members.
- Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services.
- Generated business leads to achieve short and long-term revenue and profit growth.
- Should have developed and maintained an opportunity pipeline.
- Ability to present sales proposals and uncover/resolve any concerns or objections.
- Knowledge of and ability to utilize customer profiles and information.
Good to have:
- An enterprise-level sales experience in similar domain.
- Few OEM certifications in the Security Area or the Cloud.
Role and Responsibilities:
- Spearhead the entire Sales department i.e. Manage the overall Business Development process of sales.
- In depth sales knowledge of Accops solutions and products.
- Establish relationships with global, national and local management consulting firms.
- Train and mentor new joiners.
- Set up a team of high performing individuals and hone their sales skills.
- Respond strategically in customer settings,listen and determine client’s business needs.
- Establish relationships with global, national and local management consulting firms..
- Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals.
- Demonstrate sales presentation skills.
- Open to travelling for business.
Soft Skills Required
- Strong communication skills (both written and verbal) is a must
- Collaborator/ team player
- Clarity of thoughtv
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Flexible/adaptable
Senior Account Manager / Account Director ( North)
Education:
Bachelor’s Degree
Experience:
8+ years |
Location:
Delhi
Functional Skills Required
Mandatory:
- Cyber Security Know how.
- CASB, ZTNA, SSL VPN, VDI, WVD, DaaS, and Cloud know-how.
- Should be able to design, develop and implement a Business Development Strategy for local and/or international market.
- Adept at account management and relationship building resulting in achieving the revenue target annually.
- Should have a customer first approach.
- Should demonstrate strong leadership skills and team handling skills. Also, should be able to attract, develop and retain high-performing team members.
- Knowledge of IT Services (especially Virtualization Domain) and the ability to articulate the business value of those services.
- Generated business leads to achieve short and long-term revenue and profit growth.
- Should have developed and maintained an opportunity pipeline.
- Ability to present sales proposals and uncover/resolve any concerns or objections.
- Knowledge of and ability to utilize customer profiles and information.
Good to have:
- An enterprise-level sales experience in similar domain.
- Few OEM certifications in the Security Area or the Cloud.
Role and Responsibilities
- Spearhead the entire Sales department i.e. Manage the overall Business Development process of sales.
- In depth sales knowledge of Accops solutions and products..
- Establish relationships with global, national and local management consulting firms.
- Train and mentor new joiners.
- Set up a team of high performing individuals and hone their sales skills.
- Respond strategically in customer settings,listen and determine client’s business needs.
- Establish relationships with global, national and local management consulting firms.
- Leading and collaborating pre-sales efforts to define technical solutions, assist with Statements of Work and deliver proposals.
- Demonstrate sales presentation skills.
- Open to travelling for business.
Soft Skills Required
- Strong communication skills (verbal and written both) is a must
- Collaborator/ team player
- Clarity of thought
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Flexible/adaptable
Customer Success
Project Manager
Education:
Bachelor's Degree/ PG Computer Background
Experience:
5-10 years |
Location:
Pune/ Remote
Certifications:
- PMP Certification (Mandatory); Prince2 or ITIL is a plus
Job Summary:
- Accops is seeking a results-driven and detail-oriented Project Manager with a strong track record in managing and delivering projects in Virtualization, End-User Computing (EUC), or related technology domains.
- The ideal candidate should have experience working with platforms such as Accops, Citrix, VMware, or Nutanix, and should be well-versed in customer-facing project execution, stakeholder management, and cross-functional coordination.
Key Responsibilities:
- Work as PMO for Customer Success organisation and drives Internal Transformation projects across Customer success teams as guided by leadership. Also do Internal stakeholder management while working hand in hand with Customer Success leadership.
- Lead end-to-end execution of Strategic/Critical Customer deployment and implementation projects for Accops product portfolio.
- Develop and maintain project plans, timelines, resource assignments, and communication strategies.
- Collaborate within Customer Success Organisation across Professional Services,Technical Support, CoE, Renewals and Customer Success Manager’s Team to ensure post-implementation success and handover.
- Represent Customer Success and collaborate with Presales, Sales, Engineering, and Product Management teams for seamless project executions and handovers.
- Conduct kick-off meetings, manage scope, track milestones, and report progress to internal and external stakeholders.
- Ensure timely delivery of projects within scope, timeline, and budget, while maintaining high customer satisfaction.
- Identify and mitigate Project risks and Escalations in real-time.
- Provide project updates via status reports, dashboards, and executive briefings.
- Own customer communication cadence, including weekly reviews and stakeholder alignment.
- Adhere to organizational and industry-standard PM methodologies and governance.
Key Skills & Qualifications:
- 5+ years of experience in IT Project Management with a focus on Virtualization, VDI, or Infrastructure projects.
- Strong domain knowledge in Accops, Citrix Virtual Apps and Desktops, VMware Horizon, Omnissa , Nutanix.
- PMP Certification (mandatory).
- Hands-on experience with tools like MS Project, JIRA, Smartsheet, or Monday.com.
- Excellent understanding of project lifecycle, resource planning, and budgeting.
- Proven ability to manage cross-functional teams across geographies.
- Lead without direct reporting
- Strong communication, presentation, and negotiation skills.
- Ability to manage multiple mid-to-large scale projects simultaneously.
Preferred Experience:
- Previous experience working in a product-based tech company or Large system integrator.
- Exposure to End-User Computing (EUC), Secure Remote Access, or Zero Trust environments.
- Understanding of ITIL processes and service transition frameworks.
Why Join Accops?
- Work on cutting-edge remote access and zero trust security solutions
- Collaborate with a passionate, agile, and customer-first team
- Opportunity to work hand in hand with Leadership in transforming customer success and lead strategic enterprise deployments
- A fast-growing work environment with room for learning and leadership
Technical Support Manager
Education:
BE/BTech/MCA/MTech (Preferably CS/IT)
Experience:
10+ years |
Location:
Pune/ Remote
Technical Skills Required
Mandatory:
- Good knowledge in Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analysing, Prior experience in working with Wireshark, Nmap, http analyser, Debug view etc.
- Knowledge in VAPT analysis & Security
- knowledge about security software such as DLP,firewalls (End point security are add on)
-
Product and Application Support
- Good experience in product and application support with sound knowledge of networking and IT Infrastructure
- Must have worked on supporting any enterprise security applications like Zero Trust, Identity Management solution, Multifactor Authentication Solution
- Any support experience in Virtualization products coming from Citrix, Microsoft, Dell, etc.
- Should have worked with any reverse proxy solutions
- Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS, etc.
- OWASP Application Security Guidelines
- How typically big enterprise support product installation and upgrades are managed and how the patch management is done
- Knowledge of PowerShell scripting, Linux shell scripting, and Python
-
Infra Support
- Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies,Remote Desktop services, IIS, FSMO roles.
- Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable
- Work experience in Client-side operating systems -Windows 7,8,10 are must
- Very good Working knowledge in Linux & Mac operating systems
-
Support Management and Tools knowledge
- Good knowledge of L1 and L2 Ticket tracking tools
- Good Knowledge of Service level management tools
- Should be able to manage escalations and the agreed and provided SLA for various clients
- Should be able to provide reports for any escalations, Root cause Analysis (RCA) ,Productivity reports
- Must make sure escalations are managed at root level and there is zero repeat escalations
- Excellent knowledge on Server Operating systems (Win 2016/19/22, Linux flavors)
- Proficient in Networking - DNS, DHCP, basic routing concepts, network monitoring commands & tools,
- Good knowledge in IT Infrastructure & Security concepts -Storage, File servers, SSL certificates, VPNs gateways, VAPT analysis, UTMS etc
- Good knowledge in Azure Cloud, conceptual understanding in Desktop as service, working experience in Azure Virtual Desktop / equivalent products
Good to have:
- Knowledge of Windows kernel Drivers
- Kubernetes and Container technologies
- Prior experience in support ticketing tools and process
- Experience in documentations
- Certifications - ITIL3 or ITIL4
Role and Responsibilities:
- To provide solutions, not workarounds
- Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required
- Make sure Support deliveries are under SLAs
- Provide Solution documents, KB articles & RCAs and make sure team members are following the process
- Proactively involve in escalations and make sure customer commitments are met
- Coordinate with Product Management team for bug fixes, new feature escalations & development related items and make sure on time resolution
- Good with Statistical data, analyze priorities and involve in the product improvement discussions
- work as a leader of special or Ongoing requirements
- Use appropriate judgement during critical environments.
- Reproduce customer issues and if required, analyse the root cause; Check and verify any viable solutions available other than development –such as creating scripts, simple solutions etc.
Soft Skills Required
- Strong communication skills (verbal and written both)
- Clarity of thought
- User centric approach
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team Manager
- Flexible/adaptable
- Strong verbal communication skills
Senior Professional Services Consultant
Education:
BCA/ MCA/ BE/ BTech (Preferably in Comp Sc/IT)
Experience:
5+ years |
Location:
Pune/ Remote
Technical Skills Required
Mandatory:
- Strong knowledge in Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling and Remote Desktop Services.
- Strong understanding of Linux Operating system and proficient knowledge of fundamentals.
- Strong networking knowledge and familiarity with various monitoring and troubleshooting tools (Wireshark, Process Monitor, Nmap, debug view,etc).
- Infrastructure design
-
Must have experience in any of the following technologies:
- VDI, Desktop Virtualization, Application Virtualization, Load Balancing, VPNs, Proxy, Firewalls, etc.
- Secure Gateway -VPN / MFA/ IAM / ZTNA
Good to have:
- Cloud management skills
- Experience of working with a product (OEM) company in support or implementation or pre-sales
- Understanding of the Scripting languages: Bash Shell & PowerShell.
- Knowledge on Accops / Citrix/ VMware products.
Key Responsibilities:
- Co-ordinate with the customer and help design, deploy and roll out Accops Solution suites based on SoW.
- Managing relationship with internal and external stakeholders.
- Driving 360-degree communication with internal and external stakeholder's while being engaged with the project.
- Change Management in SoW with customer and product engineering team
- Driving projects from Implementation phase to roll-out and completion while ensuring project goals and success criterions are met.
- Manage multiple implementation projects simultaneously with the implementation team
- Plan overall execution and timely reporting of multiple projects
- Sharing knowledge with the team, enabling them with more tools and knowledge and growing the team.
- Work with the product management team to improve the product by suggesting new features and enhancements.
- Open to travel to Client location.
Soft Skills Required
- Strong communication skills (verbal and written both)
- Proactive
- Good articulation skills
- Solution designing skills
- Self-motivated
- Accountable
- Logical bent of mind (Analytical)
- Team player & quick learner
- Flexible/adaptable
- Multi-Tasking
- Excellent team player
Lead - Technical Support
Education:
BE/B. Tech/MCA/MTech (Preferably CS/IT)
Experience:
8+ years |
Location:
Pune/ Remote
Technical Skills Required
Mandatory:
-
Product and Application Support
- Must have good experience in product and application support with sound knowledge of Networking and IT Infrastructure.
- Must have worked on supporting any enterprise security applications like Zero Trust, Identity Management solution, Multifactor Authentication Solution
- Any support experience in Virtualization products coming from Citrix, Microsoft, Dell, etc.
- Should have worked with any reverse proxy solutions
- Should understand how key web servers can be troubleshooted like Apache, NGINX, TOMCAT, IIS, etc.
- Must have knowledge of OWASP Application Security Guidelines.
- Must know how typically big enterprise support products installation and upgraded are managed and how patch management is done.
- Knowledge of PowerShell scripting, Linux shell scripting, and Python
-
Infra Support
- Excellent knowledge in Windows Server operating systems & Roles - Active directory, Group policies,Remote Desktop services, IIS, FSMO roles.
- Process data analyzing, Windows sys- internals tools knowledge will be add on. Batch and PowerShell scripting will be desirable
- Work experience in Client-side operating systems -Windows 7,8,10 are must
- Very good Working knowledge in Linux & Mac operating systems
- Good knowledge of Networking and troubleshooting tools- DNS, DHCP, TLS, SSL, security Protocols, Routing, Packet data analyzing, Prior experience in working with Wireshark,Nmap, http analyzer, Debug view, etc.
- Knowledge of VAPT analysis and security
- knowledge about security software such as DLP, and firewalls (Endpoint security is added)
-
Support Management and Tools knowledge
- Good knowledge of L1 and L2 Ticket tracking tools
- Good Knowledge of Service level management tools
- Should be able to manage escalations and the agreed and provided SLA for various clients
- Should be able to provide reports for any escalations, Root cause Analysis (RCA) ,Productivity reports
- Must make sure escalations are managed at root level and there is zero repeat escalations
-
Must Have Knowledge
- Virtualisation Technologies - Citrix, VMware, Red Hat, etc.
- OS Knowledge - Microsoft/Linux
- Expert-level Troubleshooting and Analytical skills
- Medium to expert level knowledge on Microsoft Active Directory, Networking, Cybersecurity, etc.
Nice to have:
- Knowledge of Windows kernel Drivers
- Kubernetes and Container technologies
- Prior experience in support ticketing tools and processes
- Experience in documentation
- Certifications - ITIL3 or ITIL4
Role and Responsibilities:
- To provide solutions, not workarounds
- Good listener to customer, provide on time deliveries; Involve appropriate authorities when escalations are required
- Make sure Support deliveries are under SLAs
- Managing the Team under you.
- Provide Solution documents, KB articles & RCAs and make sure team members are following the process
- Proactively involve in escalations and make sure customer commitments are met
- Coordinate with Product Management team for bug fixes, new feature escalations & development related items and make sure on time resolution
- Good with Statistical data, analyze priorities and involve in the product improvement discussions
- Work as a leader of special or ongoing requirements
- Use appropriate judgement during critical environments
- Reproduce customer issues and if required, analyse the root cause; Check and verify any viable solutions available other than development – such as creating scripts, simple solutions etc.
- Open to travel to client location for escalation.
Soft Skills Required
- Strong communication skills (written and Verbal)
- Team Management
- Clarity of thought
- User centric approach
- Sincere
- Proactive
- Self-motivated
- Logical bent of mind (Analytical)
- Team player & quick learner
- Flexible/adaptable
- Strong verbal communication skills
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