The emergence of BPO has transformed the way industries used to function across the globe. Enterprises today can focus on their core projects or areas of expertise, by outsourcing one (or more) parts of the business process to a third-party service provider. With the growing demands for BPO services, have come increasing challenges with respect to security, IT management, mobility, and hardware, which often hamper productivity. Accops can help BPOs achieve scalable growth with a comprehensive and cost-effective solution that can deliver high quality, wire-speed voice and customer data securely to call centre executives working from anywhere. Accops securely delivers VoIP applications, whether running on a mobile phone or on a desktop PC, and uses a fast encryption method that reduces chances of latency and jitters in voice and guarantees a superlative performance. While voice traffic goes through a Layer-3 tunnel, this hybrid solution delivers business apps & data over a Layer-7 tunnel. With integrated features like strong MFA, DLP features, device ID check, and contextual access, Accops enables BPO firms to comply with compliance requirements, while keeping up with the growing business needs or seasonal spike in demand.